Our Capabilities

Inclined delivers outsized impact because we work with your organization’s unique context in mind. Our capabilities are outlined here, though ultimately, it’s our ability to anticipate needs, ask hard questions, and find creative solutions that make us such powerful partners.

Focus Areas

From Advanced Analytics to Cloud Migration, our services embody a blend of technical prowess and strategic acumen. It’s an interplay of these elements that positions Inclined at the forefront of business transformation.

Advanced Analytics

Generating insights that inform better decisions.

Human Centered Design

Informing development with context that improves outcomes.

Digital Transformation

Reimagining program and service delivery for a digital world.

Cloud Migration

Modernizing infrastructure and optimizing workflow.

HEALTH IT

Future-proofing healthcare policy and operations.

Validation & Verification

Ensuring the complex is correct.

Advanced Analytics

Generating insights that inform better decisions

Inclined leverages state-of-the-art technology, data engineering, and data science best practices to deliver platforms, tools, and visualizations that enable customers to understand and derive meaning from their data. We use predictive modeling, regression analysis, machine learning, and other advanced techniques to help our clients make informed decisions.

Analytics SERVICES Include

  • AI/ML
  • Data validation
  • Data engineering
  • Data science
  • Data visualization
  • Data management
  • Data security & compliance
  • Data migration
  • Pattern & anomaly detection
  • Root cause analysis

Case Study Snapshot

Inclined developed a microservice-based application that leverages large language models and services, like ChatGPT. Our user-friendly interface empowers non-technical users to stand up and customize their own fully private language models, then train them on documents, databases, and knowledge domains that users upload themselves. This allows users to talk with their data, using our application’s chat-like interface to intelligently query their data resources through a conversational, natural language interface.

Human Centered Design (HCD)

Informing development with context that improves outcomes

The delivery of analytical insights, IT products, and services does not take place in a vacuum. Our HCD practice strategically situates products and services in the context that comes from a deep understanding of end users, policymakers, and other stakeholders to drive meaningful results. Our methodologies generate a more nuanced understanding of the barriers that must be overcome to ensure services are easy to access and intuitive to use.

Human Centered Design SERVICES Include

  • User needs research & analysis
  • Service delivery redesign
  • Stakeholder mapping
  • Design-thinking strategy & planning workshops
  • Persona development
  • Prototyping

Case Study Snapshot

For a federal client, we migrated a complex set of business processes from a mainframe to a cloud environment. Using in-person and virtual interviews, design sessions, and prototyping exercises, we created a shared understanding of the client’s changing needs and helped them reimagine their ‘future state’. Our team is now migrating in a way that adds business value—deeper analytical insights, improved data visualizations, self-service analytical capabilities—beyond what was previously considered achievable.

Digital Transformation

Reimagining program and service delivery for a digital world

Sustainable digital transformation requires a holistic approach that prioritizes user needs while integrating technology with your mission, culture, and organizational capabilities. Whether you’re trying to modernize business processes, improve program performance, or enable better experiences for your users and stakeholders, we can help.

Digital Transformation SERVICES Include

  • User needs research and analysis
  • Design thinking
  • Digital strategy
  • Business process redesign (BPR)
  • Process automation (RPA)
  • Roadmap development
  • UX design
  • Software development

Case Study Snapshot

For the Center for Clinical Standards and Quality (CCSQ), we modernized the Medicare Coverage Information Management (MCIM) application suite into a cloud-based, searchable, API-enabled data collection, management, and reporting system. The MCIM is consistently among the top 3 visited areas of the CMS website.

Cloud Migration

Modernizing infrastructure and optimizing workflow

We meet our clients where they are. Ideally, we would reimagine and architect data and applications for the cloud. At times, clients are under pressure to lift-and-shift workloads, and then optimize. We’ll work with you to analyze your current state, understand your goals, and provide options tailored to the needs and the readiness of your organization. We will support your team throughout the migration, accelerating your progress securely and cost effectively, and sharing knowledge gained from our experience along the way.

Cloud Migration SERVICES Include

  • Migration strategy & planning
  • Workload analysis & redesign
  • Risk assessment & mitigation
  • Vendor evaluation & selection
  • Cloud provisioning
  • Data & application migration
  • Testing & validation
  • Cost & performance optimization
  • Monitoring
  • DevSecOps
  • Security & compliance

Case Study Snapshot

The Inclined team migrated a complex process involving multiple modeling workloads from a legacy mainframe environment to the cloud. We decoupled and redesigned the workflow, enabling parallel processing in a rules engine-based approach, resulting in substantial time savings, improved architectural flexibility, and reduced code complexity. In addition, our vectorization of the code made it more efficient to maintain and resulted in substantial performance gains.

Health IT

Future-proofing healthcare policy and operations

For decades, Inclined has leveraged innovative technologies to support public sector organizations in delivering better health outcomes. Our team of technical and subject matter experts are at the leading edge of improving delivery, reducing cost, and informing policy in the public health arena. From managing high-volume public facing health information systems, to ensuring accurate payments in the trillions of dollars, to identifying underserved populations, we are trusted again and again to support clients with their most complex challenges.

Health IT SERVICES Include

  • System development & operation
  • Devsecops
  • Application & business process modernization
  • Cloud migration
  • Data science and engineering
  • Advanced analytics
  • Data modeling & validation

Case Study Snapshot

We designed and developed a web-enabled information system that serves a critical role in the ongoing operations of the Medicare Advantage (MA) and Part D programs. The system supports a broad user base including staff at multiple federal agencies and state governments, private health and drug plans, pharmaceutical manufacturers, and other parties with functionality including health plan bidding, contract management, and formulary submission, and more.

Validation & Verification (IV&V)

Ensuring the complex is correct

Our team is deeply committed to, and experienced at, independently verifying and validating a wide variety of highly technical programs, work products, and payments. We provide rigorous testing—validating inputs, processes, code, and outputs—and work closely with clients to identify errors, conduct root cause analysis, and resolve issues. Our partners look to us to anticipate potential risks, and collaborate on strategies to avoid, mitigate, and resolve them. We support many mission critical functions for our clients, including the validation of an average of 100 million healthcare records monthly.

Case Study Snapshot

Inclined plays a critical role in supporting multiple programs at the Center for Medicare, at speed and with unparalleled accuracy. We calibrate and conduct impact analysis on new Part C and Part D risk adjustment models each year, validate the accuracy of beneficiary level monthly payments and adjustments, and assess the impact of changes in policy and regulation. We routinely identify and assist in resolving discrepancies in the hundreds of millions of dollars and are often called upon to support litigation related data requests from the Department of Justice.

Ready for the next step?

Eager to unlock the dormant potential within your organization? Inclined is here to support you on your journey. Contact us and together, let’s redefine what’s possible.

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